Terms of service

PRIVACY POLICY

At STRÈ, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

When you visit our website or place an order, we may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through our payment providers)
  • Order history
  • Device information, browser type, and IP address
  • Website usage and browsing activity

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and deliver your orders
  • Verify and complete payments
  • Communicate with you regarding your purchases
  • Respond to customer service inquiries
  • Improve our website and shopping experience
  • Send promotional emails and marketing communications (only if you choose to receive them)
  • Prevent fraud and maintain website security

3. PAYMENT INFORMATION

STRÈ does not store your debit or credit card details.

All online payments are processed securely through trusted third-party payment providers.

4. COOKIES

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and help us improve our services.

You may disable cookies through your browser settings; however, some website features may not function properly.

5. SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers when necessary, including:

  • Payment providers
  • Shipping and delivery partners
  • Website hosting and technical service providers
  • Government authorities when required by applicable law

These parties receive only the information necessary to perform their services.

6. DATA SECURITY

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While no method of electronic transmission or storage is completely secure, we continuously work to maintain appropriate security standards.

7. YOUR RIGHTS

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your personal information
  • Delete your personal information where legally permitted
  • Withdraw your consent to receive marketing communications at any time

To exercise these rights, please contact us using the details below.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

STRÈ is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

9. CHILDREN'S PRIVACY

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be published on this page with the revised effective date.